QGIS is an open source option for GIS software. There are many benefits to using QGIS including:
LinkedIn Learning: Learning QGIS
A 3-hour video tutorial introducing users to QGIS (Duke users only). Uses version 3.8.3.
User Guides (online documentation), Training Manuals (tutorials), and A Gentle Introduction to GIS (overview of GIS principles and terminology)
Tutorial from Harvard's Center for Geographic Analysis (CGA). Pretty thorough, with lots of screenshots available through the dropdowns in the upper right, as well as many short videos (click the Intro Video Series button).
MMQGIS plugin package
Documentation on the useful plugins that come in this package. The package can be installed from the Plugins ... Manage and Install Plugins... menu in QGIS. Turning it on will add an MMQGIS menu to the interface.